Chatbots
TIK PIK guitar picks can be purchased from the website directly, or on Amazon.com. A chatbot would allow people to learn more about the product while also assisting multiple customers at the same time. The chatbot used was Flow XO.
This chatbot could be used to answer specific questions about the product from the customers. It can provide friendly, human-like service, while also promoting the product.
The design of the chatbot was a bit trivial as it wanted to originally give all the information in one message. It could potentially increase guest satisfaction while also driving sales to increase.